CRISIS COMMUNICATION PLANNING
Helping Florida Businesses Strategize Their Emergency Communication Plan
EXTERNAL AUDIENCES
Learn successful tips for communicating with your client base. Use the video below to learn about media relations, the quiz to define your audiences' preferred communication methods, and templates to craft prepared messages.
Social Media or Voicemail Messaging Templates
Information sharing should be concise and clear, stating pertinent details, and offer alternative suggestions for business operations for your clients.
Whenever possible, businesses should connect with their audience directly. If available, forward calls to your mobile device and respond to messages or comments on social media. Check your email accounts and voicemail as often as possible and try to respond promptly.